Omnia Automation provides Omnichannel customer service solutions powered by Artificial Intelligence (“the Service”). Omnia Automation’ Services shall be available to Clients and/or Users residing in the European Union and therefore we are GDPR compliant. Omnia Automation is the controller of your Personal Data and responsible for the collection, processing and disclosure of your Personal Data as described in this Privacy Statement. We use our own Service to answer questions on our websites, so that potential leads can learn more about Omnia Automation’s products. Information that we collect and manage using the Service for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy. Omnia Automation doesn't store sensitive customer information. The data we collect is strictly detailed in our Privacy Policy. We only use the collected information in accordance with this policy and for specifically stated reasons. We Never Sell Personal Information. We will never sell your Personal Information to any third party. We will process and use your personal data for the following purposes: ➔ When necessary to fulfill a contract with you. These include the provision of services, payment procedures, as well as communication with you regarding the requested services and, in general, to maintain and manage your account with us. You will be provided with more information about the processing of your data at the time of your purchase of our services. ➔ As required by current legislation. This includes use for claims and legal compliance (as well as disclosure of such information in connection with legal proceedings or litigation). ➔ When we consider it necessary by virtue of our legitimate interest, except when said interest is overridden by your right of protection of your data (you can obtain more information about the weighting carried out by contacting us through the contact details provided below). This includes to better understand your preferences, to provide you with appropriate content and advertising and to ensure the security and integrity of our Website, to carry out business and product analysis, to maintain internal records, and to send you newsletters and information about other Omnia Automation services that may be of interest (when your consent is not obtained, and you have not objected to receiving this type of communication). ➔ With your consent. This includes situations where you have agreed to the use of cookies, for example, to collect management information for statistical and trend analysis. Your consent will also be the basis for processing your data to communicate with you when you send us an inquiry. When the basis for the processing of your personal data is consent, it can always be revoked using the contact data collected at the end of this Privacy Policy. Please note that revoking your consent will not affect the legality of the treatment carried out previously, and that we may have another legal basis to process your data, such as those listed above. ➔ We may also aggregate your data anonymously in order to administer and improve our Website.